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Single Sign-On Feature

Enterprise plan clients can enable single sign-on (SSO) in their workspace, allowing users to log in to VoicePing using Microsoft Entra ID. This manual explains how to enable SSO in the workspace and how to configure Microsoft Entra ID as the IdP (Identity Provider).

Prerequisites

Have a VoicePing Enterprise plan user account
Have a Microsoft Azure account

Registering Identity Provider

Microsoft Entra ID Configuration

1

Add VoicePing to Enterprise Applications

Open Microsoft Entra ID from the Azure portal and open the Enterprise Applications page.
Azure Entra ID
Click “New application” and add VoicePing.
Enterprise applications
2

Configure SAML 2.0 Protocol

Configure the VoicePing application on the IdP to use the SAML 2.0 protocol for SSO.
SAML setup
3

Configure Service Provider (SP) Information

You can check the required fields in the “Team Management > SSO Settings” tab of the workspace management dashboard within the VoicePing application.
Only accessible to owners or managers of workspaces with SSO enabled.
ItemValue
ACS URLhttps://api.voiceping.io/api/v1/user/acs
Entity IDvoice-ping
SP configuration
4

Include Email Address in SAML Claim

Include the user’s email address in the SAML claim. This is necessary for authentication within the VoicePing platform.
The email address defined in the IdP must match the one used when registering the user in VoicePing.
This should be set by default in Microsoft Entra ID, but add it if not configured.
Claims configuration
Configuration step
Attributes mapping
Claim configuration
5

Add Users

Add users to the created VoicePing app.
  1. Open the “Users and groups” page from the VoicePing app in Microsoft Entra ID
  2. Click “Add user/group”
  3. Select users or groups you want to grant access to
  4. Click “Select” and “Assign”
Add users
6

Verify Email Addresses

Ensure that added users have set up their email addresses in Microsoft Azure.
Verify email addresses
7

Download Metadata File

Download the metadata file from the IdP (Microsoft Entra ID). This file will be used later on the VoicePing side.
Download metadata

VoicePing Configuration

1

Enable SSO

Go to the workspace management dashboard, open the “Team Management > SSO Settings” tab, and enable SSO.
Enable SSO
2

Upload IdP Metadata

Switch to the Identity Provider tab. Select Microsoft Entra ID as the IdP, upload the IdP metadata file, and submit changes.
The metadata file can be obtained from Microsoft Entra ID.
Upload metadata
VoicePing SSO settings
Upload metadata XML
3

Define Organization ID

Define the organization ID. This must be a unique string of at least 3 characters and maximum 20 characters.
The organization ID will be required from users when logging in with SSO.
Organization ID setup
Organization ID input screen
SSO enabled confirmation
4

Add Users

Add users to the workspace. User email addresses must match the email addresses of users selected in the Microsoft Entra ID configuration.Users can be added by either invitation or direct creation.
Add workspace users
User assignment

Logging in with SSO

Once SSO is configured in the workspace:
  • Owners and Managers: Can log in to VoicePing using other methods as well
  • Member Users: Authentication via SSO is required
When you invite new VoicePing users to an SSO workspace, a VoicePing user account will be provided when the user signs up with SSO.

Login Steps

  1. Go to the VoicePing sign-in page
  2. Click the “SSO Sign In” button
SSO login
  1. Enter organization ID
Organization ID input
SSO login test
Organization ID login screen
  1. Authenticate on the Microsoft Entra ID authentication page
SSO authentication complete

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