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To eliminate the hassle of managers who manage multiple workspaces having to visit each workspace one by one to check which members belong, whether there are duplicate accounts, and calculate monthly fees, we introduce below how to check the number of unique billable accounts.

Application

  1. To use this feature, a separate application is required. First, contact us via this form with the following information:
  1. Email address of the workspace owner account
  2. Names of all workspaces created
  1. After the work is done, our representative will contact you.
  2. Please check the number of unique accounts according to the method below.

Method

Example) In a case where you manage 2 workspaces and “Jin (workspace owner)” and “Jack” are participating in duplicate
Multi-workspace management screen
Video Guide
  1. Click “View Online Log” for this workspace (the workspace created simultaneously with the manager’s account)
  2. “Admin Dashboard” → “Member Management”
  3. Click the “Multi-Workspace Management” section
  4. Check the number of unique billable accounts
Users belonging to one workspace: Number of users in each workspace excluding duplicate accountsUsers belonging to multiple workspaces: Check which workspaces they are participating in duplicate
If you have any questions, please contact us via this form.
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