VoicePing 客户反馈问题
人物画像
- 您的职位是什么？
- 您所在的部门是哪个？
网络会议和实时翻译
- 文字转录或翻译质量是否满足您的需求？
- 您主要翻译哪些会议议题或主题？
- 人工口译成本是否有所降低？
- 在Zoom/Teams/Google Meet中的文字转录和翻译效果如何？
- 说话人分离（谁说了什么）是否准确？
- AI摘要功能是否有帮助？
- 有任何评论或建议吗？
移动应用
- 离线翻译功能是否有用？
- 移动应用有什么问题吗？
- 有任何评论或建议吗？
文件处理
- 视频翻译或配音的质量如何？
- 音频文件的文字转录或翻译质量如何？
- 处理速度是否足够快？
- 有任何评论或建议吗？
商业智能
- 会议分析功能对您有用吗？
- 使用多个会议日志创建思维导图是否有帮助？
- 您从分析中发现了哪些见解？
- 有任何评论或建议吗？
虚拟办公室
- 5秒快速通话功能对您有用吗？
- 录制质量是否满足您的需求？
- 有任何评论或建议吗？
综合
- 对您来说最有价值的功能是什么？
- VoicePing让您感到不满的是什么？
- 缺少哪些功能？
- 还有其他想分享的吗？您的反馈有助于我们改进VoicePing。
VoicePing continuously improves based on user feedback. We would appreciate it if you could contact us via this form regarding the following points.
VoicePing Customer Feedback Questions
PERSONA
- What is your role?
- What is your division?
WEB MEETING & REAL-TIME TRANSLATION
- Is the transcription or translation quality good enough for your needs?
- What are the main meeting agendas or topics that you translate?
- Has human interpretation cost been reduced?
- How is the transcription and translation working with Zoom/Teams/Google Meet?
- Is the speaker diarization (who said what) accurate?
- Is the AI summary feature helpful?
- Any comments or suggestions?
MOBILE APP
- Is the offline translation feature useful?
- Any issues with the mobile app?
- Any comments or suggestions?
FILE PROCESSING
- How is the video translation or dubbing quality?
- How is the audio file transcription or translation quality?
- Is the processing speed fast enough?
- Any comments or suggestions?
BUSINESS INTELLIGENCE
- Is the meeting analysis feature useful for you?
- Is the mindmap creation with multiple meeting logs helpful?
- What insights have you discovered from the analysis?
- Any comments or suggestions?
VIRTUAL OFFICE
- Is the 5-second quick call feature useful for you?
- Is the video recording quality good enough for your needs?
- Any comments or suggestions?
OVERALL
- Which feature is most valuable for you?
- What frustrates you about VoicePing?
- What features are missing?
- Anything else you’d like to share? Your feedback helps us improve VoicePing for you.